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How to get solution when you’re stuck

 How to get solution when you’re stuck


ask people

when?

  • people is available. always ask your tablemate first. 
    • first question should always be ‘nak tanya boleh tak?’
    • if you’re stuck for more than 30mins, try to ask even when people are busy.
  • simple (yes or no answer/where is this?)
  • specific to the environment (ask about smap/urusbisnes)
  • no data online (explain about one_model, one_helper)


how?

  • provide context - what task you are doing, what error you got, who you dont like in the office
  • show proof of your findings/solution


search online

when?

  • people visibly busy
  • answer available online. eg: issues with CI3/PHP/MySQL


how?

  • copy paste the entire error message (not the whole text, just the message). usually this works for old systems like CI3 where there are lots of forums discussing the errors
  • search based on keywords. y say many when few do tricks? eg: ’ios notch in app browser issue’
  • add forum names at the and of search text. eg: ios notch in app browser issue reddit/stackoverflow/github
  • use advanced search to get accurate results. 
  • second page exists for a reason, click next until you find something. if not, rearrange the keywords



ask AI

when?

  • people visibly busy. dah search no result lah
  • useless punya people. nobody know answer


how?

  • give big and long context. explain as if you’re explaining to someone new to ads web. eg: i am developing a project in PHP7.4 using CI3 framework inside a MAMP localhost and i received the errors below. here is my code, how do i fix this?
  • provide code where it matters most. eg: the rootcause of a bug
  • provide error message (if any)
  • extrapolate their answer. ai tends to give suggestions, they might not be the exact solution, but usually its something close.
  • just like human, sometimes ai give completely bullshit answer, search if you are in doubt.



conclusion

  • answers are just answers. if you dont have to ask questions, you dont need to find the answer. 
  • try to remember each solutions instead of asking/searching everytime
  • usually problems are all interconnected. there will be one point where it all clicks and you finally understand.


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